OIOT TECHNOLOGY

1. These Terms of Use ("Agreement") govern Your use of OIOT mobile applications, websites, products, services, content, facilities, and platform (collectively, the "Platform").

2. In India, Your contract is with OIOT SOLUTIONS PRIVATE LIMITED ("OIOT", "we", "us" or "our") having its registered office at First Floor, Building No.32, 1st Main, Gangadhar Nagar, JP Nagar 1st Phase, Bangalore, Karnataka – 560078.

3. By accessing or using the Platform You acknowledge that You accept all the terms and conditions contained in this Agreement.

4. This document is an electronic record in terms of Information Technology Act, 2000 and does not require any physical or digital signatures.

5. Please ensure that You read and understand all the terms under this Agreement before You use the Platform. If You do not wish to accept any of the terms under this Agreement, then please do not use the Platform or avail any of the Services being provided therein. OIOT may amend the terms under this Agreement from time to time. Amendments will be effective upon OIOT’s posting of such updated terms at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Platform and/or Services after such posting constitutes Your consent to be bound by the updated terms, as amended.

6. This Agreement expressly supersedes prior agreements or arrangements with You. We may immediately terminate this Agreement with respect to You, or generally cease offering or deny access to the Platform or any portion thereof, at any time for any reason.

7. Supplemental terms may apply to a particular category within the OIOT Platform such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to You in connection with the same such as such as OIOT.Courier, OIOT.Intercity, OIOT.Freight. Our collection and use of personal information in connection with the Platform and the Services is as provided in Privacy Policy.

1. Our Platform constitutes a technology platform that links independent third-party providers of transportation ("Drivers") and their clients ("Passengers") with each other to arrange and schedule transportation services.

2. When Passengers request a ride, they are connected to the nearby Driver. The Driver has sole and complete discretion to accept or reject each request.

3. OIOT does not provide transportation services or function as a transportation carrier. All transportation services are provided by independent third-party contractors who are not employed by OIOT.

4. The Passenger must pay the Driver the price set forth on the Platform. This agreed price includes all charges associated with the ride (fees, tolls, levies, taxes, etc.). OIOT does not interfere with the settlement between the Driver and the Passenger.

5. The Platform enables Users to book rides with various vehicle types, including taxis, private cars, shared rides, and other transport options as available in their location.

6. Drivers registered on the Platform operate independently and may set their availability, routes, and service areas at their discretion. OIOT does not mandate work hours, operational zones, or pricing beyond what is displayed on the Platform.

7. The Platform may provide estimated fare calculations based on distance, time, and surge pricing; however, the final fare is subject to the Driver’s discretion, platform rules, and applicable local laws.

8. OIOT acts as an intermediary between Passengers and Drivers but does not assume responsibility for the safety, condition, or availability of vehicles.

9. OIOT reserves the right to suspend or terminate Driver accounts that violate platform policies, including but not limited to misconduct, fraud, or non-compliance with legal and safety standards.

10. Any promotions, discounts, or loyalty rewards offered through the Platform are subject to change at OIOT’s discretion and may have specific terms and conditions governing their use.

1. To access the functionality of the Platform, You must create an account with us. In order to create and maintain Your OIOT Account with us, You represent and warrant that You:

2. (1) are at least 18 years of age;

3. (2) have the legal capacity to enter into a legally binding agreement under applicable law of India;

4. (3) shall ensure that Your device meets all technical and operational specifications required to use the Platform. These specifications are subject to change from time to time. The use and performance of the Platform may be affected by these factors. Ensuring compatibility with these specifications is solely Your responsibility.

5. In order to create and use an OIOT Account, You shall have to register Your account with us. For opening an account and in order to prevent fraud, to ensure Your security and comply with anti-money laundering, sanctions laws, and regulations (as applicable), we will ask for Your name, email address, postal address, date of birth, and/or any other information that will allow us to identify You. You agree that You will provide accurate and up-to-date information about Yourself and You authorize us to take whatever actions we deem necessary to verify the accuracy of any information submitted in conjunction with Your account. You also agree to provide us with reasonable assistance in verifying such information upon our request.

6. We shall bear no liability for false, incomplete, old, or incorrect information and/or data provided by You while opening Your account.

7. Any instructions transmitted to us and/or any other third-party entities from Your account shall have full legal effect, and You may not invoke the lack of signature of any document as a way to exclude Your responsibility for the obligations assumed according to the validly transmitted and executed instructions.

8. You are solely responsible for maintaining the confidentiality of Your account and any information submitted by You. Your account cannot be transferred, assigned, or sold to a third party. We shall not be liable for any loss that You may incur as a result of someone else using Your password or Account, either with or without Your knowledge.

9. We reserve the right to suspend or terminate Your account with immediate effect and for an indefinite period if We have a reason to believe that any information and/or data provided by You is incorrect or false, or that the security of Your account has been compromised in any way, or for any other reason.

10. You agree to comply with all applicable laws when providing/using the Services and the Platform, and You shall only use the Platform for lawful purposes. You will not, in Your use of the Platform, cause nuisance, annoyance, inconvenience, or property damage. In certain instances, You may be asked to provide proof of identity to access or use the Platform, and You agree that You may be denied access to or use of the Platform if You refuse to provide proof of identity.

11. We allow You to open only one account in association with registration information provided by You. In case of any unauthorized use of Your account, please immediately reach Us at support@OIOT.app.

12. If You use the Platform in another country, You agree to be subject to OIOT's terms of use for that country.

13. You may not authorize third parties to use Your Account, and You may not allow persons under the age of 18 to receive transportation services from Drivers unless they are accompanied by You. You may not assign or otherwise transfer Your account to any other person or entity.

14. You are responsible for obtaining the data network access necessary to use the Platform. Your mobile network’s data and messaging rates and fees may apply if You access or use the Platform from a wireless-enabled device, and You shall be responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Platform and any updates thereto. OIOT does not guarantee that the Platform, or any portion thereof, will function on any particular hardware or devices. In addition, the Platform may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

15. You must promptly update Your details if they change. If Your mobile number changes, notify us as soon as possible. If You no longer use Your number, Your mobile operator may issue it to a new person who, when using the Platform, may access Your account.

16. You may not authorize others to use Your account. You must maintain security of access to Your device and secrecy of Your login information. You will be responsible for all activity that occurs under Your account. If You suspect that any third party knows Your password or has accessed Your account, please let us know by contacting support@OIOT.app.

17. You may delete Your account at any time. You can do it in the app settings or by contacting user support (support@OIOT.app). In some cases, we will be unable to terminate Your account or may retain certain information for legitimate purposes, such as to prevent fraud and ensure safety of our users, comply with legal obligations, or manage any unresolved claims or disputes. Please refer to our Privacy Policy to understand how we treat Your information after account termination.

18. Accounts that have been inactive for over 3 years may be deleted. We have the right to terminate or suspend access to your account (see section 'OIOT’s rights').

1. The health and safety of OIOT Users is our priority. We take reasonable steps to keep the Platform a safe and secure environment for our Users. For example, we review and obtain documents of all Drivers before allowing them to provide their Services. Additionally, we may conduct spot checks to verify that the Driver’s account is used by the Driver who registered it, and that the Driver uses the vehicle associated with this Driver’s account. We may ask Passengers to pass a liveness check or verify their identity by providing a government-issued ID number.

2. Despite our best efforts, we acknowledge the limits of an online platform’s ability to facilitate offline safety. We have no control over the quality or safety of the transportation that occurs as a result of the Services. You acknowledge and accept the same.

3. We cannot guarantee that each Passenger or Driver is who he or she claims to be. Please review the photos of the Driver or Passenger You see on the Platform to make sure it is the same individual You see in person. But if You notice that the Driver who arrived to You is different from the Driver in the OIOT app, please refrain from using the Service from such Driver and report to OIOT and we will investigate and apply liability measures to such Driver.

4. We urge You to exercise caution and care when interacting with other Users. You avail Services at Your own risk.

5. In case of any suspected threat to health or safety, immediately report it to user support (support@OIOT.app) or use the 'SOS button'.

6. Safety has two options:

7. 1) Option 1 gives You an opportunity to call the police. If You click the 'SOS' button, a standard dial bar with an auto-fitted police number will open.

8. 2) Option 2 gives You an opportunity to share Your ride information with a number from Your contacts. If You click on the 'Share ride' button, the selection panel of the recipient of the ride information opens and then the information about Your ride is sent to the number specified by You.

9. We try to do our best to keep our app safe and convenient for You. Therefore, we are constantly improving and modifying user verification systems and the functionality of our application.

1. While using the Platform, You shall not:

2. 1. Violate any provision of this Agreement.

3. 2. Violate any applicable law, court order, or government regulation.

4. 3. Provide any false personal information, or any information, content, or material on account of a third-party without permission.

5. 4. Attempt to access our Platform except as expressly permitted by this Agreement, or attempt to interfere with, damage, disrupt, or impede the operation of the Platform and its services and systems in any way.

6. 5. Use the Platform in a way that is illegal, fraudulent, defamatory, abusive, harassing, threatening, or obscene, or violates the rights of any third-party.

7. 6. Reverse engineer, disassemble, decompile, copy, clone, modify, distribute or commercially exploit in any way the Platform or any portion thereof.

8. 7. Transmit or facilitate the transmission of any malware, viruses, Trojan horses, or other program of a harmful or destructive nature.

9. 8. You shall not smoke, drink or carry any contraband substances in the Vehicles or misbehave with any User or distract the Driver or act in violation of Applicable Law.

10. Compliance with rules and regulations – You shall not use the Platform in a manner that exceeds the rights granted for Your use as provided under this Agreement. You agree that You will comply with all applicable laws, our policies, procedures, and instructions as published on our Platform or made available to You from time to time.

1. You shall treat other OIOT Users with respect and communicate only for service-related purposes.

2. Communication must not be inappropriate, profane, defamatory, infringing, obscene, or unlawful.

3. OIOT reserves the right to monitor and record user communications on the Platform.

4. Users may contact each other via mobile numbers provided in the app, with carrier charges applicable.

5. Information obtained during service interactions must not be used unlawfully or offensively.

1. OIOT may send operational notifications, service updates, feedback requests, and marketing communications.

2. Users will have the option to opt-out of communications where required by local laws.

1. Users must not engage in illegal, offensive, or unauthorized activities on the Platform.

2. Impersonation, account transfers, or unauthorized data extraction are prohibited.

3. Discriminatory conduct, harassment, or dangerous activities are not tolerated.

4. Uploading inaccurate, inappropriate, or infringing content is strictly prohibited.

5. Any action that undermines Platform security or causes regulatory issues for OIOT is forbidden.

1. OIOT strictly prohibits discrimination based on protected characteristics such as race, gender, disability, and religion.

2. Users must comply with all applicable laws regarding service availing and interactions.

3. OIOT reserves the right to take action, including blocking accounts, for discriminatory behavior.

4. Users can report discrimination via support@OIOT.app.

1. OIOT reserves the right to investigate suspected breaches of the Agreement.

2. Account access may be suspended or restricted based on the severity of the breach.

3. Repeated or serious violations may result in account termination or feature restrictions.

4. Previously terminated users are not permitted to register new accounts.

5. Users may appeal account suspensions or terminations via support@OIOT.app.

1. Users are responsible for the content they upload and must ensure it does not violate laws or third-party rights.

2. OIOT may remove or restrict access to content that breaches terms or causes harm.

3. Users grant OIOT a license to use, reproduce, and develop content shared on the Platform.

1. The Platform contains content owned or licensed by OIOT, protected by intellectual property laws.

2. OIOT grants a limited, non-exclusive, non-transferable, non-assignable, revocable license for Platform use.

3. OIOT does not grant any express or implied license to its Intellectual Property.

4. Users are prohibited from modifying, reverse engineering, reproducing, or distributing any part of the Platform.

1. Users consent to OIOT using and processing their personal data.

2. Personal Data includes identifiable information such as name, contact details, and other provided data.

3. Providing Personal Data is voluntary but may impact access to the Platform if not provided.

4. OIOT may contact users via push notifications, emails, calls, or messages.

5. Personal Data collection and usage are governed by OIOT's Privacy Policy.

1. OIOT grants a limited, non-exclusive, non-transferable, non-assignable, revocable license for Platform use.

2. Users may not modify, reverse engineer, reproduce, or distribute the Platform without consent.

3. Users are prohibited from running scripts or programs that overload or hinder Platform operations.

4. Unauthorized access or attempts to damage the Platform or related systems are strictly prohibited.

1. Users agree to defend, indemnify, and hold OIOT harmless from claims arising from their use of the Platform.

2. Indemnification includes legal fees and expenses resulting from violations of terms or applicable laws.

1. OIOT shall not be liable for You missing trains, flights, events, or delays as the Service is dependent on many factors beyond the control of OIOT. You must book Your ride after considering check-in time, traffic, weather conditions, political rallies, natural calamities, traffic barricades, car breakdowns, and other unexpected delays.

2. OIOT shall not be liable for any damages resulting from the use of or inability to use the Platform, including damages caused by wrong usage of the Platform.

3. OIOT shall not be liable for any damages, liability, or losses arising out of: (i) Your use of or reliance on the Service; or (ii) any transaction or relationship between Driver and Passenger.

4. You shall take full responsibility for Your items and luggage. In case of lost items inside the vehicle during the journey, OIOT will try to locate the items on a 'best-effort' basis but is not responsible for any loss or damage. If You leave any goods in the vehicle or have any complaints about the Services or the use of the vehicle, You shall inform us immediately.

5. Without limiting the application of any laws and regulations, all conditions, representations, and warranties, whether express, implied, statutory, or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights, are hereby excluded and disclaimed to the highest and maximum extent.

6. To the maximum extent permitted by law, in no event shall OIOT be liable to You or anyone for any direct, indirect, punitive, economic, future, special, exemplary, incidental, consequential, or other damages or losses of any type or kind (including but not limited to personal injury, emotional distress, and loss of data, goods, revenue, profits, use, or other economic advantage), whether arising in contract, tort (including negligence), or otherwise arising out of, or in any way connected with the Platform, including but not limited to the use or inability to use them, any reliance placed by You on the completeness, accuracy, or existence of any advertising, or as a result of any relationship or transaction between You and any Driver even if OIOT has been previously advised of the possibility of such damages.

1. You agree that OIOT is merely an electronic platform and does not in any manner provide transportation services. OIOT does not endorse, advertise, advise, or recommend You to avail the Services of any Driver. OIOT also does not guarantee or provide assurance in respect of the behavior, actions, or data of the Users posted on the Platform.

2. All images, audio, video, and text in the Platform are only for illustrative purposes. None of the models, actors, or products in the images, if any, are endorsing the Services in any manner. Any resemblance of any matter to anybody or anything is purely unintentional and/or coincidental.

1. No joint venture, partnership, employment, or agency relationship exists between OIOT and any of our users. To the maximum extent permitted by law, OIOT is not responsible for the acts or omissions of any Passenger or any of the Services. OIOT will not be a party to disputes or negotiations between Passenger and Driver. You expressly waive and release OIOT from any and all liability, claims, causes of action, or damages related to Your use of the Platform in dealings with other Platform users.

2. While any other third-party services are available on the Platform, certain third-party services or content are only accessible by exiting the Platform. Once You click on a link to access such Services, You will be subject to the terms and conditions and privacy policy of that website, destination, or the independent service provider, which are different from OIOT. OIOT will not warn You that You are subject to the terms and conditions (including privacy policies) of another website or destination. You use all links to third-party websites and advertisements at Your own risk, as these are not part of the Platform and are not controlled by OIOT. In no event shall OIOT be responsible or liable for any products or services of such third-party providers.

1. This Agreement is governed by the law of India. If we have a dispute, we will first try to resolve it with You amicably, in accordance with applicable law.

2. All disputes or claims arising out of or in connection with this Agreement, including disputes relating to its validity, breach, termination, or nullity, shall be finally referred to and settled by arbitration under the Arbitration and Conciliation Act, 1996, to be adjudicated by a sole arbitrator to be appointed by us. Arbitration shall be held in Bangalore, Karnataka, and the proceedings shall be conducted in English. The arbitrator’s award shall be final and binding.

3. All disputes shall be settled within one month by way of mutual understanding or by a grievance officer as appointed by us.

4. In addition to the above remedies, OIOT shall be entitled to an interim injunction, restraining order, or other equitable relief that a court of competent jurisdiction may deem necessary or appropriate to restrain any User from committing any violation of the law or any covenant and obligations set under this Agreement. These remedies are in addition to any other rights that we may have at law or in equity.

1. We may make changes to this Agreement or the Platform from time to time. When we update the terms under this Agreement, we will post their latest version in our app and on our website.

2. If You would like to keep using the Platform after we introduce changes to this Agreement or the Platform, You will need to agree to the changes by continuing to use our Platform. If You do not agree to such changes, You will have to stop using the Platform.

3. Unless material changes are made to the arbitration provisions, You agree that modification of these Terms does not create a renewed opportunity to opt out of arbitration (if applicable).

1. We promise to provide the Platform to You with reasonable skill and care. Note, however, that we provide the Platform “as available” or “as is”. It means that we make no implied representation, warranty, or guarantee as to the reliability, security, timeliness, quality, suitability, availability, accuracy, or completeness of the Platform.

2. Please keep the Platform updated to its current app version and ensure compatibility of Your device. We advise You to use the Platform with a data plan with unlimited or very high data usage limits.

3. The Platform may contain links to third-party websites, advertisements, services, offers, or other events or activities that are not provided, owned, or controlled by OIOT. You use them at your own risk.

4. Nothing in these Terms affects any statutory rights that You cannot contractually agree to alter or give up. You will always have the full protections of the laws that apply to You.

5. Force Majeure: OIOT shall not be liable to You or any other party if we are delayed or unable to fulfill our obligations under this Agreement or under any applicable law due to any abnormal and unpredictable events beyond our control, including but not limited to Acts of God, strikes, labor disputes, war, terrorism, equipment breakdown, internet connection unavailability, and the like, if the respective consequences of such events could not have been avoided despite all of our efforts or if we are bound by other legal obligations.

6. Severability: If any provision contained in this Agreement is determined to be invalid, illegal, or unenforceable in any respect under any applicable law, then such provision will be severed and replaced with a new provision that most closely reflects the original intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect.

7. Waiver: Failure by OIOT to exercise or enforce any provision of this Agreement shall not be deemed to be a waiver of future enforcement of those or any other rights under this Agreement.

8. Construction: Section headings are for convenience only.

9. You shall not assign Your rights under this Agreement without prior written approval of OIOT. OIOT can assign its rights under this Agreement without any prior written consent or notice.

1. Corporate Identification Number: U62091KA2023PTC17525.

2. Questions, comments, and requests regarding this Terms of Use should be addressed to: support@OIOT.app.